- Submit A Ticket
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- Account: How to Change Account Information (Contact, Credit Card, Login, and General Settings)
- Account: Lost / Forgot password - Reset account password
- Account: Bank Wire Transfer, ACH, USD Check, and Money Order Instructions
- Account: Account Validation FAQ's
- Account: What is European Union Value Added Tax (VAT), and who may be charged VAT?
- Account: My VAT number is not being accepted
- Account: Account Has Been Locked for 24 Hours
- Account: Credit Card Transaction is Being Declined, Rejected, or Denied
- Account: Transaction History and other Reports (also invoices and receipts)
- Account: Order Confirmation Emails / Two Email Addresses in Account
- Account: How to Set Up Two Step Verification (Domain Account)
- Account: Generate New Backup Codes for Two Step Verification
- Account: How Do I Remove Two Step Verification From My Account? (Domain Account)
- Account: Account Security Tips to Protect Your Domains
- Account: Account Error / Cannot login
- Account: Account password requirements
- Account: Locked Out - Account Validation Problems
- Account: How is VAT Verified?
- Account: How to set up Account Validation
- Account: New GDPR Privacy Policy (May 25th, 2018)
- Account: Enable / Disable 60 day transfer lock for contact information changes
- Account: How will charges appear on my bank statement?
- Account: Notification of "Lost Password Attempt Failed"
- Account: Change Login ID
- Account: Reset "Registry Rocket" Domain Password
- Account: Generate Invoices In Domain Account
- Domain Account: Account Default Settings
- Account: Whitelist our sending email addresses to help with delivery of domain account emails
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- Domains: Enable/Disable Auto-Renew for Domains
- Domains: Domain WHOIS Contact Information / how to change the domain WHOIS contact information
- Domains: How to Renew Domains (including Bulk Renewal)
- Domains: Can I register an expired domain?
- Domains: My Domain Name Expired and Someone Else Registered It
- Domains: What Happens When a Domain Expires
- Domains: Differences Between RGP and Extended RGP
- Domains: How to Recover Domains in Redemption Status
- Domains - Bulk Edit instructions - change multiple domains at once
- Domains - Bulk Edit - check status
- Domains: ICANN / RAA Domain Contact Verification
- Domains: How to Enable or Disable Registrar-Lock
- Domains: How to Change Registrant Contact Information for .UK Domains
- Domains: Change registrant info - 60 day lock - (effective December 2016)
- Domains: How to Register a Domain Name
- Domains: What Happens When a .CA Domain Expires?
- Domains: Selling/parking domains through Sedo
- Domains: Expired Domain WHOIS Information Displays "Reactivation Period" as the Registered Owner
- Domains: Domain Disputes / changing ownership of domains
- Domains: Full Legal Domain Dispute Policy/Procedure
- Domains: Auto-Renew Only Domains
- Domains: Selling Domains on the Aftermarket Marketplace
- Domains: Renewal Process for .EU Domains
- Domains: Pending Delete status
- Domains: Registering .sg and .com.sg domains
- Domains: Domain Registration Failed
- Domains: .FR Domain Requirements
- Domains: Get a domain that is owned by somebody else
- Domains: RAA Registrant FAQs
- Domains: Set Access Password and Login for Specific Domain
- Domains: WHOIS Publicity (Display Domain Contact Information Publicly)
- Domains: Propagation / Activation Time for Registered and Reactivated Domains
- Domains: Expiration & Back-Ordering / Drop-Catching .UK and .CO.UK domains
- Domains: Premium Domains
- Domains: About DNS Server Settings (nameservers) and Host Records (DNS zone files)
- Domains: Renewal / Expiration Notifications For Domains in the "RegistryRocket" system
- Domains: Managing DNSSEC (Domain Name System Security Extensions)
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- Web Hosting: Change DNS Zone Files (Host Records) in cPanel
- Web Hosting: Use Outside Web Hosting with your domain
- Web Hosting: Move or Copy Files in cPanel
- Web Hosting: Add Domain in cPanel (Addon Domains)
- Web Hosting: Export Email Folders and Import to cPanel
- Web Hosting: Point Domain(s) to New Web Hosting
- Web Hosting: (Web Hosting Account) Access Webmail or Configure Email Program from cPanel
- Web Hosting: Test Website Before Going Live (Temporary Proxy Host)
- Web Hosting: Add Email Forwarding Addresses in cPanel
- Web Hosting: Access File Manager in cPanel
- Web Hosting: Create Email Accounts / Boxes in cPanel
- Web Hosting: Getting Started with cPanel
- Web Hosting: FTP in cPanel
- How To Unzip / Extract .zip Files (Windows and Mac)
- Web Hosting: Change Email Address Password / Manage Email Address in cPanel
- Web Hosting: cPanel Users (Create New User, Edit / Delete Existing Users)
- Web Hosting: Connect Your Domain URL To A "Google Sites" Website
- Web Hosting: Purchase Web Hosting
- Web Hosting: Change cPanel Password
- Web Hosting: Protect Against Email Spoofing in cPanel (Added Email Security)
- Web Hosting Email: cPanel Email and Spam Filtering
- Web Hosting: Manually Backup and Restore Web Hosting Content in cPanel
- Web Hosting: Restore Automatic "JetBackup" Backups in cPanel
- Web Hosting: Edit Text Files and HTML Files in cPanel
- Web Hosting: Security (Account, cPanel, Email)
- Web Hosting: Geo Blocking / Block or Allow Website Access From Specific Countries in cPanel
- Web Hosting: Sitemaps
- Web Hosting: Export Emails from cPanel
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- POP Email: (Domain Account) How to Set Up Email Forwarding on POP Email Boxes
- POP Email: Manage/Modify POP Email Accounts (domain account)
- Email: How to Purchase POP / IMAP Email
- POP Email: How to Login to Webmail (domain account)
- POP Email: (Domain Account) How to Configure an Email Program or Mobile Device using POP3 or IMAP
- POP Email: What’s the difference between IMAP and POP email?
- Email: Add, View, or Edit MX records
- POP Email: Outbound Mail Restrictions / Limits
- POP Email: Inbound / Outbound Attachment Size Limitation for POP / IMAP email
- POP Email: Prohibited Activity when using our Email
- Email Forwarding: Email forwarding not working for some messages, and receiving no bounce-back message
- Email Forwarding: Tips on improving email forwarding performance
- Email: Information about Email Forwarding and POP / IMAP Email, and how to set them up
- POP Email: Error saying "Your server reported a UID that does not comply with the IMAP Standard"
- Email Forwarding: Email Forwarding Restrictions
- Email Forwarding: Email forwarding not working after DNS switch
- POP Email: Enable/Disable auto-renew - cancel email package
- Email Forwarding: How To Set Up or Manage Email Forwarding
- POP Email: Default SPF Record
- POP Email: Complete Guide to Webmail
- POP Email: Change Email Password (domain account)
- POP Email: Not able to send email (SMTP error - "user not permitted to relay")
- Email Forwarding: Email Forwarding MX and TXT records that are needed
- Email: Download / Export Email from Webmail (.eml files)
- Email: Email Forwarding Stops Working After Changes Are Made To It
- Email: What MX record should I use? (Domain Account)
- Email: Bought email with us, DNS hosted elsewhere
- Email: Import emails to Webmail
- Email: Import / Export contacts in Webmail
- Email: How to use Webmail RSS
- Email: How to use Webmail Files
- Email: How to use Webmail Mail (domain account)
- Email: How to use Webmail Settings (domain account)
- Email: How to use Webmail Contacts
- Email: Options For How To Use POP / IMAP Email
- Email: Use an Outside Email Service From a Different Company
- Email Forwarding: (April 2021) "Catch All" Forwarding Address Planned To Be Removed From Domain Account
- Email: I am getting emails that are sent to or from non-existent email addresses for my domain
- Email: Add DKIM & DMARC when using our DNS (Domain Account)
- Email: Spam Settings in Webmail (domain account)
- POP / IMAP Email: Whitelist Email Addresses in Webmail (domain account)
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- DNS - How to Change Domain Nameservers (DNS)
- DNS - View / Change Host Records - Forward, Redirect, or Point Your Domain/Sub-Domain
- DNS - How to Register or Update Nameservers for .EU and .DE Domains
- DNS - How to Register, Update, Delete, or Check Status of Nameservers Using Your Domain
- DNS - How to Add TXT or SPF Records on Domains
- DNS - Nameserver / Host Record Propagation Delays
- DNS - TTL for host records when using our nameservers (dns1-5.name-services.com)
- DNS - Support for SRV records
- DNS - How to Create a 301 Redirect on a Domain
- DNS: Can a URL make redirect requests over SSL?
- DNS: Check DNS (nameserver) validity / registration
- DNS: Host Records - TTL (Time To Live)
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- Transfers - Domain Transfers - Fees to Transfer Domains
- Transfers - How to Push or Move Domains to Other Accounts with us
- Transfers - OUTGOING Domain Transfers: How to Initiate a Transfer
- Transfers - INCOMING Domain Transfers - How to Initiate a Transfer
- Transfers - Domain Transfers - Time Frame for Completion
- Transfers - Domain Transfers - Extra Year Missing After Transfer Completed
- Transfers - Domain Transfers - Reasons a Transfer Could Be Rejected
- Transfers - ICANN Domain Transfer Policy
- Transfers - Authorization Key (EPP) Delivery Issues
- Transfers - Domain Transfers - How to Transfer .UK Domains
- Transfers - INCOMING Domain Transfers - No Fees for Failed Transfers
- Transfers - INCOMING Domain Transfers - Check Status / Cancel Transfer Order
- Transfers - INCOMING Domain Transfers - Status definitions
- Transfers - Domains Transfers - Websites Remain Active During Transfer
- Transfers - Transferring an expired domain
- Transfers: Start an Incoming Transfer from GoDaddy
- Transfers: Push domains between Enom accounts FAQ
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- Reseller: Advantages of becoming a reseller with us, instead of directly with Enom
- Reseller: Refill Reseller Account
- Reseller - Reseller information / Why become a reseller
- Reseller: Using PayPal to Refill Reseller Account
- Reseller: PayPal Monthly Limits and Timeframes
- Reseller: Commisions FAQ's
- Resellers: How do I set domain and product pricing for sub-accounts?
- Reseller: Give customers a separate account to login and manage their domains (Registry Rocket or Sub-Account)
- Reseller: Change Registry Rocket prices
- Reseller: Instant Reseller Storefront is being Retired on April 15th, 2020
- Reseller: Use "WHMCS" With Your Enom Domain Reseller Account
- Reseller: Inactivity Fees
- Reseller: Why is my order or refill taking so long to process?
Web Hosting
Web Hosting: Change DNS Zone Files (Host Records) in cPanel
Web Hosting: Use Outside Web Hosting with your domain
Web Hosting: Move or Copy Files in cPanel
Web Hosting: Add Domain in cPanel (Addon Domains)
Web Hosting: Export Email Folders and Import to cPanel
Web Hosting: Point Domain(s) to New Web Hosting
Web Hosting: (Web Hosting Account) Access Webmail or Configure Email Program from cPanel
Web Hosting: Test Website Before Going Live (Temporary Proxy Host)
Web Hosting: Add Email Forwarding Addresses in cPanel
Web Hosting: Access File Manager in cPanel
Web Hosting: Create Email Accounts / Boxes in cPanel
Web Hosting: Getting Started with cPanel
Web Hosting: FTP in cPanel
How To Unzip / Extract .zip Files (Windows and Mac)
Web Hosting: Change Email Address Password / Manage Email Address in cPanel
Web Hosting: cPanel Users (Create New User, Edit / Delete Existing Users)
Web Hosting: Connect Your Domain URL To A "Google Sites" Website
Web Hosting: Purchase Web Hosting
Web Hosting: Change cPanel Password
Web Hosting: Protect Against Email Spoofing in cPanel (Added Email Security)
Web Hosting Email: cPanel Email and Spam Filtering
Web Hosting: Manually Backup and Restore Web Hosting Content in cPanel
Web Hosting: Restore Automatic "JetBackup" Backups in cPanel
Web Hosting: Edit Text Files and HTML Files in cPanel
Web Hosting: Security (Account, cPanel, Email)
Web Hosting: Geo Blocking / Block or Allow Website Access From Specific Countries in cPanel
Web Hosting: Sitemaps
Web Hosting: Export Emails from cPanel
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